Seeing the whole and thinking wider than software and development processes is something we find very hard to do in the tech industry. It’s so easy to get distracted by the amazing new languages, the neat gadgets, or the fun of tricks like mob programming. If we start to apply a wider lens, some systems thinking, queuing theory, psychology and a sprinkle of cynefin we soon see that if we want to drive an organisation of great teams made of great people that create great products, it’s going to be hard! We need to pull some really big levers like culture, leadership, and HR processes. These all bring crazy complexity and we need to worry about them at individual, team, and the organisation level, even with the customer! This requires a big holistic picture, a holistic detective team and a commitment from senior leadership to change the big things.
I will cover key elements of the organisational complexity puzzle, why it’s so important, what patterns could you choose to use, how we coordinate to achieve change, what changes we have driven in Ocado Technology following this idea and how can we measure the success of this.
Sign in to add slides, notes or videos to this session