This series will discuss on aspects of effective digital transformation such as integrated Omni Channel Commerce and Reservation platforms, Customer Centricity, Chat Bots, and the most common pitfalls to watch out for in running digital transformation projects.
As another significant year for the travel industry comes to an end, Sonata Software and SAP Hybris invite an esteemed panel of industry practitioners to take a step back and reflect on what has been achieved and what is possible in the near future for customer experience. We consider the various opportunities and challenges in creating a digital path to purchase, hear of experiences and learnings direct from the leaders of product companies, travel and hospitality businesses. We will talk about how to maximise ancillary revenues through cutting edge tech and other innovations.
Please join us for an invitation only VIP Lunch at Jason Atherton's City Social at the iconic Tower 42 in the City of London and enjoy the Michelin starred menu whilst you gain insights and discuss ideas with the expert travel and tech panellists and a room full of your peers.
Speaker Panel: Pieter Jordaan, Director of IT Engineering, TUI Alex Dean, EMEA Director of Business Development, SAP Hybris Marketing ProductsSunil Bannur, European Business Head Digital and Travel, Sonata SoftwareRob Shaw, VP, AmplienceGraeme Foux, CEO, Knexus, ChairJonathan Burns, Management Consultant, CAJA Group
12.30pm – 1.00pm Welcome Drinks and Networking 1.00pm – 1.40pm Introductions and Panel Discussion1.40pm – 3.30pm Lunch and Roundtable Discussion
Please note this event is for Senior Directors at travel brands and is by invitation only.
Category: Conferences | Business & Economics
Price: Creating an Effective Digital Path to Purchase: Free
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