Designing for the Invisible: The Voice UX

A session at University of Illinois Web Conference

Thursday 6th April, 2017

2:45pm to 3:45pm (CST)

With the growing technology for voice in smartphone with Siri, Ok Google, S Voice, and personal assistant devices like Amazon Echo and Ivee, voice is becoming a key experience for users to interact with any product. Despite the growing technology, users still struggle using voice on these devices due to multiple reasons, including being unsure what to say or how to say it.

On a GUI, affordances are clear and users can relate to success, error, and processing everything, but voice is invisible. How can we communicate to users through voice? How can we extend help? How can voice UX become the next personal assistant? In my session, I will talk about how can we design for voice user experience, which solves for all the above problems. I will also present some best practices while we design for voice.

About the speaker

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Shyamala Prayaga

UX Designer @ Amazon

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Time 2:45pm3:45pm CST

Date Thu 6th April 2017

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