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Conference coverage about Service Design and Airport Security on Lanyrd

2 conference presentations on Service Design and Airport Security. See Service Design conferences.

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Topic: Service Design
Topic: Airport Security

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Audio ben-kraal-airport-security.mp3 (uxaustralia.com.au) 45.1 MB .mp3

from Understanding how people experience service: A design research case study about airport security at UX Australia 2011, 23rd-26th August 2011

Added 1 year ago

Slides Service Frames (slideshare.net)

from Understanding how people experience service: A design research case study about airport security at UX Australia 2011, 23rd-26th August 2011

Added 1 year ago

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