Customer Experience Management

@David Baum @Johan Høgåsen-Hallesby @Event Handler @Fred Zimny @WebExpo Prague and 24 others

The intersection of Experience, Design and Technology. Tracking the Age of the Customer one event at a time.

  1. The Design of Understanding 2012

    A one day conference looking at how ideas are designed to be more understandable

    England England, London

    27th January 2012

    added to guide by David Baum

  2. UX Week 2012

    UX Week is the premier user experience design conference. Design professionals from all over the world gather for four days of community, inspiration and skills building.

    United States United States, San Francisco

    21st24th August 2012

    added to guide by David Baum

  3. Webdagene

    Norges viktigste webkonferanse

    Norway Norway, Oslo

    26th28th September 2012

    added to guide by David Baum

  4. Social Media Strategies Summit

    Strategies, Tactics and Case Studies From Today's Thought Leaders!

    United States United States, Minneapolis

    3rd4th October 2012

    added to guide by David Baum

  5. NEXT Service Design

    Service Design Conference

    Germany Germany, Berlin

    8th October 2012

    added to guide by David Baum

  6. added to guide by David Baum

  7. added to guide by David Baum

  8. Future of Mobile London 2012

    Future of Mobile (FOM) proudly presents three days of cutting edge mobile learning and inspiration. Join us for two action-packed conference days, followed by a day of in-depth workshops, in the heart of London!

    England England, London

    15th17th October 2012

    added to guide by Johan Høgåsen-Hallesby

  9. Customer Segmentation and Churn Management

    Learning how to optimise the relevance of your customer segmentation strategy and develop targeted campaigns to radically enhance the customer experience, reduce churn and maximise ARPU

    England England, London

    15th18th October 2012

    added to guide by David Baum

  10. added to guide by David Baum

  11. added to guide by Johan Høgåsen-Hallesby

  12. Customer Experience Management in Telecoms – North America

    Learn how to establish a cross-functional approach to CEM and deliver a seamless customer experience across multiple touch points whilst maximising your profitability

    United States United States, Atlanta

    23rd25th October 2012

    added to guide by David Baum

  13. The Global Service Design Network Conference 2012

    Global Service Design Conference: Cultural & Social change by design

    France France, Paris

    28th30th October 2012

    added to guide by Johan Høgåsen-Hallesby

  14. User Interface 17 Conference

    3 intensive days of devouring the latest UX techniques and insights

    United States United States, Boston

    5th7th November 2012

    added to guide by Johan Høgåsen-Hallesby

  15. added to guide by Johan Høgåsen-Hallesby

  16. Appworks #4

    Norway Norway, Oslo

    8th November 2012

    added to guide by Johan Høgåsen-Hallesby

  17. added to guide by Johan Høgåsen-Hallesby

  18. An Event Apart San Francisco 2012

    Three days of design, code, and content for people who make websites.

    United States United States, San Francisco

    12th14th November 2012

    added to guide by Johan Høgåsen-Hallesby

  19. added to guide by David Baum

  20. added to guide by Johan Høgåsen-Hallesby