Jared Spool

Exploring the boundaries of User Experience and United's Customer Service. Founder @UIE, Co-founder @CenterCentre. Thank you for encouraging my behavior!

Spoken at 117 events in 9 countries

Elsewhere on the web

Session coverage

6 videos

Most recent added 1 month ago

4 slide decks

Most recent added 8 months ago

2 audio clips

Most recent added 2 years ago

2 write-ups

Most recent added 3 years ago

2 liveblogs

Most recent added 3 years ago

20 sketch notes

Most recent added 2 years ago

9 photos

Most recent added 2 years ago

2 notes

Most recent added 2 years ago

See all coverage

48 items in total

Author of

Book credits

book nameContributorWeb Form Design