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Megan Burns

Principal Analyst serving Enterprise Customer Experience Professionals at Forrester Research. Focus: CX maturity, metrics, ROI, and executive engagement.

Spoken at 2 events in 2 countries

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Megan Burns recently attended

  1. The Adobe Customer Experience Seminar

    Canada Canada, Toronto

    18th November 2010

    Megan Burns spoke

  2. Forrester's Consumer Forum 2010

    United States United States, Chicago

    28th29th October 2010

    Megan Burns spoke